Common questions

FAQ

Answers on formulation, use, freshness, ordering, and the brand. If you don't find what you're looking for, write to us at hello@studiocynco.com.

01 — About the formulas

02 — Using the formulas

03 — Tolerance and sensitivity

04 — Freshness and storage

05 — Ordering and shipping

06 — About the brand

CYNCO · STUDIO CYNCO, Los Angeles CA

SNAP-8®, SYN®-AKE, Matrixyl®, and Matrixyl® Synthe'6® are trademarks of their respective owners. CYNCO is not affiliated with or endorsed by those trademark owners.

FAQ

What makes CYNCO different from other peptide serums?

What peptides do you use, and what do they do?

Are CYNCO products clean? Vegan? Cruelty-free?

Which CYNCO product should I start with?

How do I layer CYNCO products?

Can I use CYNCO products morning and evening?

How long until I see results?

Are CYNCO products safe for sensitive skin?

What if I experience irritation?

Can I use CYNCO with retinol, vitamin C, or other actives?

Can I use CYNCO during pregnancy or while breastfeeding?

Why does CYNCO mix to order?

How should I store my CYNCO products?

Why is the formula blue?

Why is Freezer clear and not blue?

How quickly does my order ship?

Where do you ship?

What does shipping cost?

Can I return a CYNCO product?

Where is CYNCO based?

Who formulates CYNCO products?

Are CYNCO products FDA approved?

Can I contact you with questions?